1. Information collected
The enquiry form collects your name, email address, optional phone number, enquiry category and message. Stay requests also collect your preferred dates, guest count and property choice. Please only provide information necessary to answer your enquiry. Technical information may also be collected through hosting and platform services.
2. Booking and payment information
No payment details are collected through the current website forms. If a booking system or channel manager is introduced, this notice must be updated to explain which booking, guest and payment information is collected, which providers receive it and any international transfers.
3. How information is used
Enquiry details are used to discuss your stay, respond to requests, consider partnerships and handle support. Depending on the purpose, processing may be necessary for steps before a contract, performance of a contract, legal obligations or legitimate interests such as responding to enquiries. Legitimate interests require a balancing assessment.
4. Communications
Contact information is used to respond to your enquiry and, when applicable, communicate about a booking. Marketing is a separate purpose and requires the appropriate consent or other lawful basis; submitting this form is not permission to receive marketing.
5. Cookies and embedded services
Hosting, authentication or analytics services may use cookies or similar technologies. The property page embeds a Google Maps area map, which may process technical information such as your IP address. A final cookie inventory and, where required, consent controls must be completed before public launch.
6. Third-party services
Enquiry details are stored using the website’s Base44 platform services. Relevant service providers may process information to host and operate the website. Jags Place must verify its processor agreements, provider locations and any required safeguards before adding booking, email, payment or channel-manager services.
7. Data security
Appropriate organisational and technical measures must be maintained for the sensitivity of the information held. Do not submit payment card data, passport copies or other sensitive documents through the general contact form. Access controls and retention processes must be reviewed before launch.
8. Data retention
Information should be retained only for as long as needed for the stated purpose and any legal requirements. The final notice must define actual retention periods for unsuccessful enquiries, booking records, support requests and partnership discussions; no automatic deletion period is promised in this draft.
9. Your rights
Where UK data protection law applies, you may have rights to access, correct, erase, restrict or object to processing, obtain portable data and withdraw consent where processing relies on consent. Some rights depend on the circumstances. You may also complain to the UK Information Commissioner’s Office.
10. Contact and updates
Use the contact page and select General enquiry to ask about your personal information. Do not submit identity documents unless a secure verification method has been agreed. Jags Place must add its controller identity and dedicated privacy contact details and update this notice as the booking model develops.