1. Booking confirmation
A stay request is an enquiry only and does not reserve dates. A booking is confirmed only when Jags Place provides written confirmation and any requirements stated in the booking offer have been met. Check your property, dates, guest count and agreed price carefully.
2. Payment requirements
The total price, payment schedule, payment method and any security deposit must be disclosed in your booking offer before you accept. This website currently takes no payments. Do not send card details through an enquiry form.
3. Check-in and check-out
Arrival and departure times, access instructions and the property address will be communicated for your booking. Early check-in or late check-out requires prior agreement and may incur a charge if disclosed and accepted in advance.
4. Guest responsibilities and property rules
Guests must use the property responsibly, respect neighbours and follow the house rules provided before booking. Only the agreed guests may stay, and The Elmwood accommodates a maximum of five guests. Please ask about visitors, pets, smoking or events before confirming a stay; permission must not be assumed.
5. Identification requirements
Any identification or lead-guest eligibility requirements will be explained before confirmation. Only provide documents through the secure method specified for your booking—not through the general contact form.
6. Changes to bookings
Requests to change dates, guest numbers or other booking details are subject to availability and the original booking conditions. Any price difference or amendment charge must be disclosed before the change is agreed. An amendment is not effective until confirmed in writing.
7. Cancellation terms
The cancellation deadline, fees and refundable or non-refundable conditions must be clearly stated in your booking offer. No cancellation period is currently set by this draft. Contact Jags Place promptly if you need to cancel, and consult the terms attached to your booking.
8. Damage and deposits
Any deposit amount, holding method, release conditions and assessment process must be disclosed before you book. Guests should report accidental damage promptly. Any proposed charge should be explained and supported by evidence; guests can query or dispute it.
9. Additional charges
Cleaning, additional services or other charges must be disclosed in advance where applicable. Charges for damage or breaches must follow the agreed terms and applicable law. No unlisted fee is established by this draft.
10. Circumstances outside our control
If exceptional events affect a stay, Jags Place will discuss available options with the guest. Any cancellation, alternative accommodation or refund will be assessed against the booking contract and applicable consumer rights; such events do not automatically remove those rights.
11. Liability and applicable law
Nothing in the final terms should exclude liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or mandatory consumer protections. Governing law and jurisdiction must be confirmed for the actual booking model, without limiting statutory guest rights.
12. Contact and final review
For booking questions, email or call Jags Place using the contact details below, or use the contact page. Quote your booking reference if you have one. Before these terms are adopted, Jags Place must add its legal business identity, business address and actual cancellation, payment and deposit rules, and obtain appropriate UK legal review.
Contact Jags Place
For booking questions, cancellations or refund requests, please include your booking reference if you have one.